Policy Notice
Effective December 9, 2024
At Smart Timely, we are committed to helping you manage your appointments effectively and efficiently. To do this, we require certain personal information from you and the individuals interacting with our services. Protecting your privacy and personal data is a responsibility we take seriously. This Privacy Policy explains how we collect, use, and safeguard your information. If you have any questions, feel free to contact us at support@smarttimely.com.
Introduction
This privacy policy (“Privacy Policy”) describes how Smart Timely (“we,” “us,” or “our”) collects, uses, and shares your personal data. “Personal Data” refers to any data relating to an identified or identifiable individual as protected under applicable data protection laws. Please review this Privacy Policy carefully. If you disagree with our practices, please do not access or use our website or services.
Applicability
This Privacy Policy applies to the Personal Data we collect through your use of our website (www.smarttimely.com) and associated services. This does not apply to Personal Data collected by our customers from their end-users when using our scheduling tools. If you are an end-user and have questions about your data, please contact the business with whom you interacted.
Information We Collect
We collect information directly from you and automatically through your use of our website and services. Here is an overview:
Information You Provide:
- Appointment Information: When booking or scheduling, you may provide details such as name, email address, phone number, and any other information relevant to the appointment.
- Account Information: Users creating accounts provide their name, email address, username, and password. For premium services, we collect billing details.
- Calendar Information: If you connect your calendar, we only access free/busy status and meeting durations to prevent scheduling conflicts.
- Communication Data: Information you provide through forms, surveys, chatbot interactions, or when contacting customer support.
- Marketing Information: Information provided when subscribing to newsletters or participating in events.
Information Collected Automatically:
- Log & Device Data: We collect technical data such as your IP address, device type, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies, pixels, and web beacons to gather information about your interactions with our website.
- Usage Data: Data about how you use our services, such as scheduling patterns, to improve functionality.
How We Use Your Information
We use your Personal Data to:
- Provide Services: Facilitate scheduling, manage accounts, and send reminders.
- Improve Our Products: Conduct research and analysis to enhance user experience.
- Communicate with You: Send service-related updates, respond to inquiries, and deliver promotional content (with your consent).
- Ensure Security: Prevent unauthorized access, fraud, or abuse of our services.
- Comply with Legal Obligations: Fulfill legal and regulatory requirements.
Information Sharing
We may share your information with:
- Service Providers: Third-party vendors that assist in providing our services (e.g., payment processors, hosting providers).
- Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred to the acquiring entity.
We ensure all third parties adhere to strict data protection practices.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Review and update your Personal Data.
- Data Portability: Request a copy of your data in a machine-readable format.
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
- Data Deletion: Request deletion of your Personal Data under certain conditions.
- Cookies: Manage cookie preferences through your browser settings or our website banner.
To exercise your rights, please contact us at support@smarttimely.com. We will verify your identity before processing requests.
Data Security and Retention
We implement robust technical and organizational measures to protect your Personal Data. Despite our efforts, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
International Data Transfers
Our services are operated from the United States. By using Smart Timely, you consent to the transfer of your data to the U.S., which may have different data protection laws than your country of residence.
Children’s Privacy
Smart Timely is not intended for children under 18 years of age, and we do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Changes to This Privacy Policy
This Privacy Policy is effective as of December 9, 2024. We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you, where appropriate.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@smarttimely.com
- Website: www.smarttimely.com